EasyPlus Return & Refund Policy

At EasyPlus, we prioritize the freshness of your food; if you are not completely satisfied with your order, you may request a return within 24 hours of delivery. Due to the perishable nature of our products, we offer full refunds or replacements for items that arrive damaged or do not meet our quality standards.

Return Process

• 1.
  Contact Support

  Email our customer service team within 24 hours of receiving your order with your order number and photos of the items.

• 2.
  Quality Review

  Our quality assurance team will review your request and the provided images to confirm the condition of the perishable goods.

• 3.
  Approval Notification

  Once reviewed, you will receive an email notification regarding the approval or rejection of your refund or replacement request.

• 4.
  Refund Processing

  Approved refunds will be processed immediately to your original payment method, typically appearing in your account within 3-5 business days.